Questions, support or just want to say hello? Our team is here to assist you — reach out and we'll get back to you as quickly as possible.
You can reach us anytime using the details below. We do our best to respond as quickly as possible — usually within 24 hours.
Explore answers to the most common questions from our customers.
We offer a carefully curated range of premium products for cats and dogs — including orthopedic beds, cozy mats, litter solutions, scratchers, and stylish accessories. Every item is selected for quality, comfort and safety.
We ship to Cyprus and across Europe. Free shipping over €40 — automatically applied at checkout.
Contact us within 14 days of delivery at support@zanviacy.com with photos of the item, and we’ll offer a refund or a replacement — no need to send anything back.
We're launching an exciting loyalty program soon, with exclusive discounts and rewards for our returning customers. Subscribe to our newsletter to be the first to know when it goes live!
Once your order ships, you'll receive a confirmation email with a tracking number and link. You can use it to follow your package every step of the way until it arrives at your door.
We accept Visa, Mastercard, Apple Pay and Google Pay. Every transaction goes through a secure, encrypted checkout.